It means that we don’t keep a stock.
It also means that every garment is custom-tailored to the customers own and unique measurements.

We humans don’t come in sizes. They are an industry convention that allow for industrial mass-production. Some styles allow for that: loose-fitting garments are perfect for being made in sizes, which have the benefit of being cheaper.

But our styles are fitted, which means that they need to follow the body’s curves and volumes to look good.

During my career as a fashion designer and dressmaker, I’ve measured hundreds of men and women, and here’s one thing: each and every one of us has her own shapes and proportions. No two persons are alike. Literally.

The reason why our garments fit so well is that they are truly made to your measurements. I can guarantee you that the experience of wearing a made-to-measure garment is a whole new level of quality, comfort and beauty.

One of the most recurring comments our customers make when they receive their garment is how surprised they are that the garment fits perfect without fittings. Yes our fit is really good. Maria is a masterful and experienced patter-maker and her pattern-making system is extremely effective.

Very very few garments need alterations (about 2%), and these are mostly jumpsuits which are more difficult to fit well without fittings.

We ask the customers to take themself a quite extense set of measurements, so we have a lot of information to work with, and we check those measurements to see if they make sense. In case there’s something that doesn’t, we ask the customer to retake that measurement.

Also, over the years we’ve implemented ‘checking systems’ to prevent and detect possible mistakes (that we can all have as we are humans) at an early stage, so when the garment is finished and packed,  it has been measured a few times and it’s sure it measures what it should.

All of the above said, it still can happen that your garment is one of the 2% that needs an alteration, so we recommend ordering enough in advance to have the time for it.
Even then, we build up and sew our garments in a way that makes for the easiest alterations possible, and every garment can be altered to fit.

If you receive your Aguyé garment and it doesn’t fit, please let us know inmediately.

Even though our garments fit perfect almost every time, it may happen that a garment doesn’t fit. It is very uncommon, but possible. If it happens, this is what we will do:

1. First, we will determine what fitting issues need to be solved, by making an online fitting (over Skype or hangouts) orwith pictures.
2. Once we know which the fitting issues are, we can do two different things to solve them:
3. Either the customer has the garment locally altered
4. Or she ships the garment to us, we alter it, and we ship it back to her.
   Choosing one option or the other will depend not only on your personal preference or on money reasons, but also on the kind of alteration required. If it’s too complicated it’s better that we take care of it, while if it’s an easy one it can be made by a good local seamstress.
5. And finally, we will update your records and patterns so they are ready for your next order to fit perfect from the start.

Who is responsible for what?

If the reason for the garment not fitting is because of the Client (either she took her measurements wrong, or she gained or lost weight without letting us know), the cost of the alteration and the shipping costs back and forth (in case we are doing the alteration) is on her.

If the reason for the garment not fitting is because of us, the cost of the alteration and the shipping costs back and forth (in case we are doing the alteration) is on us.