Shipping

All the information about our shipments.

Since we make all our garments to measure, your order is created exclusively for you. This is the reason why our garments are not available immediately (except those on the RTW section), but that’s also the reason why your garment will fit like a dream and will be even more exclusive.

The production time of our garments varies along the year and it depends on how busy we are, because we are only able to take so many orders.

When will you ship my order?

On each product page you will find its estimated shipping date (right below the product name and price). This way, you know when will your garment leave our studio.

You will find this same information on your order confirmation email, and also on the “My orders” section on your account at Maria Aguyé.

And when will my shipment arrive?

Since we ship all orders with DHL, you can also know the estimated delivery date. That’s, how long will it take for your package to arrive.

Your parcel will have a tracking number and it can be located along the route at all times. As soon as we book your shipment, you will receive an email from DHL with all the tracking information for it.

Transit times:

SPAIN

Parcels arrive in 24h.

EUROPE

Parcels arrive in 1-2 working days.

USA, CANADA AND MEXICO

Parcels arrive in 2-3 working days.

REST OF THE WORLD

Parcels arrive in 7 working days.

*Working days are Mon-Fri.

Shipping insurance

We don’t insure our parcels by default, but shipping insurance is available upon request.
If you’d wish to insure your shipment, please get in touch and we’ll get you a quote.

Shipping costs

Shipping costs vary depending on the destination and the parcel weight/volume, and will show up during checkout.

Combined shipping

If you are ordering more than one garment at a time, the system will not calculate the shipping costs accurately.
Any shipping excess will be refunded once your order has been shipped.

Taxes, customs and import duties

All our international clients are responsible for any customs charges they may receive.

The customs and other import taxes and duties are beyond our control, and therefore we cannot predict if a shipment will have to pay them or their amount.

Usually the same company that delivers the package takes care of collecting the customs charges at the time of delivery.

If you have any questions regarding the customs fees in your country, please contact your Customs Office.

I love sharing my latest work, inspiration and thoughts on beauty and empowerment through clothing @maria.aguye. I love seeing my clients in their Aguyé’s too, so share your pictures on the hashtags #mariaaguye #mariaaguyebridal and #mariaaguye50scollection

Shipping

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Every once in a while I like to get in touch with my tribe via email. I regularly publish images and thoughts on Instagram and Facebook and I invite you to follow me there too, but the format that emails have allows me to better talk about a given subject, and to ignite a conversation with you in a different way.

The emails I send can be more technical and explain things such as how a strapless dress needs to be to stay up, or they can be more eye-candy-focused and show you the new designs we are working on, or even -and this is becoming my favourite kind- they can talk about freeing ourselves from some beliefs, empowerment through clothes, and how to use the effect our garments have on us in our favour.

Mainly, I will talk to you about fashion, but with my personal approach to it.

If you think this resonates with you, I invite you to subscribe.

You are absolutely free to subscribe and unsubcribe at any time. I only want you to be there if you genuinely enjoy my emails. If you don’t, or you are not an email person, then our social media channels are a great option instead.

They don’t have a regularity, just because I only send them when I have something to say that I think can be interesting or enriching for you.

I also wanted to let you know that I expect your subscription to be bidirectional: I would love you to participate and to let me know your doubts and thoughts, fears and aspirations when it comes to getting dressed. Of course, you are free to get in touch or to not to, but I’d love you to unfold.